Privacy policy

At Sweetveda, we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your data when you visit our website or place an order with us.

1. Information We Collect

When you interact with our website, we may collect the following information:

Personal details: Name, email address, phone number, billing/shipping address.
Payment information: Collected securely via trusted payment gateways (we do not store card details).
Order details: Products purchased, transaction history, preferences.
Website usage data: IP address, browser type, cookies, and browsing patterns.

2. How We Use Your Information

We use your information to:

Process and deliver your orders.
Communicate with you about orders, offers, and updates.
Improve our website, products, and customer experience.
Ensure secure transactions and prevent fraud.

3. Sharing of Information

We do not sell or trade your personal information.
Your data may be shared only with trusted service providers (such as courier partners and payment gateways) to complete your order.
We may disclose information if required by law or government authorities.

4. Cookies

Our website uses cookies to improve your browsing experience, such as remembering your preferences and analyzing website performance. You can manage or disable cookies in your browser settings.

5. Data Security

We use secure servers, SSL encryption, and trusted payment gateways to protect your information.
However, no online method is 100% secure; by using our site, you acknowledge this risk.

6. Your Rights

You have the right to:

Access, update, or correct your personal information.
Request deletion of your account and stored data (except data required for legal or tax purposes).
Opt out of marketing communications at any time.